Fire It Up Friday | 7

Summer 2017 Series Episode 7

Adventure Entrepreneur

Are you packed and ready?

Life is an advance and ordinary life has a way of sweeping us away into schedules where we are over-booked!

Adventure Entrepreneur

Posted by Selkirk Coaching and Training Group on Friday, July 28, 2017

We end up over booked and in the “acquiring things” race. Do not get me wrong “things” are great, a privilege, and makes our lives more comfortable.

Adventure is:

  • Finding new ways to connect
  • Going to a new restaurant (change of environment)
  • Taking a new route to work
  • Stepping out of “normal”

Find adventure in the adventure in the messiness of your life. An example is my messiness of area’s of too organized and unorganized. There is adventure in both; choose adventure!

Find adventure in everything, everyday, making the ORDINARY an ADVENTURE!

Embrace  your own adventure, choose messy hair!

CHALLENGE: step out of your “schedule” and pack a bag to find adventure in  your daily everything’s!

Thank you for joining me on our Summer Fire It Up Friday Series.

Look Up & Out, 
Tracy Worley

Fire It Up Friday | 6

Summer 2017 Series Episode 6

Are you DOA when showing up  personally and professionally? What is DOA: Dead on Arrival or Dead on Attitude.

My questions to you are:

  • Are you Dead on Arrival?
  • Are you showing up to work, home, and life: filled-up to serve your clients, employer, and self?

Dead on Arrival vs. Daily Opportunity of Action

This past week I had the privilege of attending our Innovate Montana Symposium. Before going I set the intention with an end in mind. My end in mind was meeting people to help my clients in their next endeavors and a current project I am working on…

Posted by Selkirk Coaching and Training Group on Friday, July 14, 2017

 

I was ALIVE ON ARRIVAL! As humans we should show up with intention and ‘alive’ in everything we do. There are always the few who show up because they have to. These are the individuals I like to “light” up! Giving them other perspective and a reason for being there and how they add value.

Albert Schweitzer, “Truth has no special time of its own. Its hour is now-always.”

When I work with organizations in employee engagement we always start with a survey to see where the engagement needle is and the culture. I can say 99% of the time when engagement is low there is little trust and/or respect to and from leadership.

Here are a few steps to engaging yourself:

  • Discuss and outline your vision and navigate where you are going. The more people you share this with the more likely you will find the resources needed to launch to the next level.
  • Set exceptions by creating and modeling the who you want to show up in  your personal and professional life.
  • Connect with clients on personal level (i.e. paraphrase what they  have said, or remember your last conversation such as if they mentioned a soccer game ask them how it went)
  • Connect and collaboration with peers by setting parameters of expectation, timelines, etc. . .(this always resolves who is responsible for which task, and accountability for the entire team)
  • Connect with people by having one-on-ones (be candid and transparent where you are, and they will be candid and transparent where they are on projects, hurdles, and how they plan to overcome them) “I CAN’T RAISE THE BAR FOR OTHERS IF I HAVEN’T RAISED THE BAR FOR MYSELF.

The core of engagement is transparent humility (this is not showing employees or clients how to weep but to let them know you are human, everyone wants to know they are  on the team with someone who has heart)

 If you and your team are not making individual efforts , then everyone is DOA when they walk through the door every day. ~ Tracy Worley

 

Thank you for joining me on our Summer Fire It Up Friday Series.

Look Up & Out, 
Tracy Worley

The Summit of Success:  There is a Higher Peak

All success comes from an individual perspective in measurable increments. For organizations it comes from their perspective initiatives and the perspective of gain or loss.

One of the top reasons I adore about living in Montana, USA is the rugged back country is close and tangible. I find myself in a National Forest several times a week and if possible daily. No matter what trail my administrative staff and I hike; there is always an elevation gain or loss.

                                                                   Administrative Staff On Trail

Success also has a measure of gain or loss dependent on your initiatives and goals. I recently read,The only person who needs to move forward little by little is you. Engineer your own evolution” ~ E. Burger, M. Starbird.

When I read evolution my reaction was, “Yes, success is creating your own revolution from the norms of how others have accomplished success.”

As you create goals there are meaningful ways to ensure a gain:

  • Move little by little toward the goal.
  • Reiterate and refine past and current knowledge to create progress.
  • The more you learn; the easier the pieces fall into place toward success.
  • Ask someone to walk along side of you; a team member, partner, or business coach.

Moving little by little is like climbing a trail. It takes step by step, bit by bit to make it to your destination and crest the top. Once you are at the crest you will see a higher peak (next goal) to strive toward. There are times you may need to lose elevation to glean new knowledge, understand the depth of measurable increments, and evaluate timing.

Refining knowledge is where most entrepreneurs and organizations lose traction. The tendency is to gobble up all information, processes, and best practices. This tendency hinders progress of little by little; often creating a stale environment of growth and innovation. To keep on track, define your objective clearly then adopt, adapt, or delete best practices and move forward.

Each goal has its own trail of learned knowledge.  Success can happen time after time hiking the same trail. However, conditions can change and new knowledge is gleaned from season to season. Business perspective; who is on your team creating a stale mate, are clients engaging, is it time to adopt, adapt, or change trails to new success?

The hard truth is not one person or organization creates success on their own. There is always someone supporting them in one manner or another. There are teams who sustain forward momentum to success and community who purchases services and or products. The basic truth not often seen are those who blazed the trail ahead of us.  A back country hiking trail is often not for the faint of heart. There is a lot of elevation gain, loss, gain, loss and keeps going until final destination. A back country trail is not managed and if it is there is a group of volunteers who hike in with band-saws and other gear to keep the trail clear (chain saws are not permitted due to fire danger, there are no motor vehicles allowed). From back country hiking to entrepreneurial paths cleared there is always someone who blazed the trail or idea ahead of us. It is your responsibility to create synergy and innovation from what is already forged.

If I have seen farther than others it is because I have stood on the shoulders of giants~ Isaac Newton. Bring someone on board to create and sustain your momentum toward your goals bit by bit. No matter what or who you bring on board it is important to be open-minded about possibilities not seen at the beginning of the trail.

Success is worth the journey bit by bit, little by little! Would love to hear about your journeys and where you have gleaned success and what your goals are today!

Look Up and Out,

Tracy Worley

 

 

 

Customer Service IS Your Brand

Engaging clients in a meaningful way is your brand.

Did you know customer service is your brand?

This past week I experienced two significant customer service scenarios. As providers we forget clients are humans and remember first and foremost how we made them feel.

Your clients can and will purchase product/services from competitors. Clients will do so even if your competitor’s product is inferior to yours; where clients feel valued is where they will purchase.  

The first is I called our phone provider for service. I was on the phone for over 40 minutes with no resolution to our issue. At this juncture I had to jump off the call to make my coaching client call. I went to a local store for help and again no resolution. As a human being these are hours I cannot get back and “no” return on my time. How did I resolve our issue? I called the phone manufacture directly and they took care of me promptly, with care, and had a replacement the next day. We are now under serious consideration to move our business elsewhere as this company is consistent in not caring for clients.

The second customer service experience is with a direct product company. I have been a customer with them for about seven years and certainly have not spent as much money or years with them as I have with our phone provider. My experience with the call was prompt, courteous, and resolved my human-error issue without judgment. I received great care and concern for my order. I walked away with a huge return on my time as this conversation was less than 15 minutes and I felt like a winner.

Customer Service Reprieve From Earlier this WeekThere are companies you will go back to over and over. It is not because of the product it is always the people! Today once again an AMAZING customer experience with DoTerra; I ? you! Remember, engaging clients and community in meaningful way IS your sustainable business model.

Posted by Tracy Worley on Wednesday, May 24, 2017

This brings me to your brand. How you and your employees show up is your brand and how referrals if any will be passed forward.  Here are a few things to consider:

  • Does your organization take action in what you say you will do?
  • Does your organization go out of your way to welcome clients?
  • Does your organization stay in contact with previous clients?
  • Does your organization empower your clients to succeed with your product and/or service?
  • How do clients feel when they have shopped or received your services?
  • Biggie! What are you and your employees posting on social media?

If you want to know more please feel free to reach out to us. We have several tools you could easily implement to glean client satisfaction. From here you can build a strategy for strong brand communication.

Look Up & Out,

Tracy Worley

That Woman | Super Powers Activate

You Have the Tools to Succeed; Step Forward

What or where are you holding back in life?

Sometimes you are not aware where barriers are present to step forward. Personally, I can go back to several significant levels of amazing things happening in my life.
There is a theme in how I stepped forward into new level of success, beautiful relationships, and so much more!
1. Afraid: I moved forward with trepidation anyway.
2. Super Powers: Once I moved forward the tools I needed activated within me or others would step up and give me their talents, gifts, and wisdom.
3. Humility: Being in humble heart, mind, and spirit allowed the space to grow and nurture; new beginnings, relationships, success, and community.

I will be sharing more tools to activate your Super Powers!
Look Up & Out,
Tracy Worley

That Woman | Super Powers ActivateVerna Shields Brady Shelly Wear Natalie Cox Mauer Deanna Worley Jennifer Itskos Sarah Elliott Curtiss Julie Pyne Anton Julie Richter Julie Maloney Kendra Sanford Emily Sanford Chris Sanford Tim Worley Cyndi Elliott Kristi Govertsen SonjaReeves SierraLake MichelleWealther | and so so so many other women and men dear to my ?! Your super powers activate in unique Harmony!

Posted by Tracy Worley on Sunday, May 14, 2017

How to Create a Legacy

Building a Legacy 93 Seconds at a Time

Leaving a legacy is all you have. A strong legacy is not made of monetary value but of heart value. How you lift others to their potential. You Gramp4create safe environments for growth. When you leave the room, people are better than you found them. Have fun, take business at hand seriously and above all laugh at yourself!

Leadership, love, and life evolve in and out of your personal and professional lives. You may try shutting the door on one without the other, but your stories and legacies follow you wherever you may go.

I have a full history of knowing all of my Great-Grandparents, Grandparents, and a bushel full of Aunts, Uncles, and Cousins. Recently, I visited my Grandpa Eldon in Eugene, Oregon.  He is the last of my vast line of Grandparents and cherished beyond words. I asked questions, heard new stories, and reminisced.

We are all built with our history, stories, and holding truths we cherish and hopefully “deleting” truths no longer holding truth for you. About 30 years ago my dad once asked me where I learned my “values” from.  The heart answer is my grandparents.  They all left me with my core personal and professional business model I created; Potential² Builder.

From ranch life, construction, business deals, play, fun, hiking, wicked card games, hugs on the couch, to out of the blue phone calls. The rich experiences compounded interest in a legacy of heart, potential, environment for growth; cherished bank account full of unconditional love.

There are three main areas’ you can focus on to build a legacy to leave your family, friends, business relationships, and community. Over my thirty-plus year career, these three areas are what I have found to part of the solid foundation for strong families, business, and people who leave strong legacies.

Gramp3 Tracy Worley

Have Fun! Hamming and Glamming With My Guy

It is never too late to build your legacy and write on the hearts of those around you; what they will say and miss when you leave the room.

  • Potential: Find ways to help others reach their potential, be invested, interested, and lift them before self. Yes, put your oxygen mask on first then lift others to their natural gifts. The reward of lifting others is greater than lifting oneself (reward will be paid 10-fold).
    • As I reflect on my potential and when I had the most growth is when others invested, lifted, and truly interested in seeing me succeed.
    • Today I make an intentional practice in my personal and professional life to find individuals who I can lift! The key is people need to have the heart to be pushed and pulled to the next level.
  • Environment: Create an environment of risk; let failure be a learning tool. The most successful people in life learned how to fail first.
    • I was able to fail and learn from the lessons. The environment was safe to try and try again. Yes, at times pushing boundaries was the risk and discipline at hand. Remember, we all learn and climb to our potential in our own rhythm.
    • When I work with clients, I have certain questions to hone in on what type of environment they thrive in. When they are “safe”, their potential explodes into possibilities they never saw or thought of before.
  • Legacy: People remember how you make them feel over what you have done. Leave people in the room loving themselves and life. Be present, because your presence matters.
    • Be authentic to who you are, and those around you will develop to be a network of believers. Not groupies but your “tribe”. A tribe is people who fill in the gaps, and who you fill in the gaps for as well.  You all benefit.
    • My stories taught me to be present, show up filled up to give first then receive. And perseverance toward ones potential trumps and punches the face of naysayers every time!
    • Have a sense of humor!

Where ever you might be in thought and heart of leaving a legacy here is a poem I wrote about my Grandpa, who is 93. I may be looking at his 93 years; all it takes is 93-seconds to touch someone’s heart.

93 Silver Strands

He is my HERO,

My first hugs, filling my heart,

to letting me put rollers in his hair that tickled us,

until we had to part.

He is my HERO,

He fixed many things from wagons, dollies,

to wondrous buildings.

He is my Hero,

Outlined with brilliant strands of silver,

a gleaming light of Gods Armor.

He is my HERO,

He is 93, standing tall,

with liquid blue eyes,

smile of a warm friend,

loves with all he has under his halo of silver strands.

As he holds my hand, I understand he is my HERO.

93 years shifting through the sands,

93 braids of silver his legacy stands.

Written By: Tracy Worley

Twinkle In His Eyes

Twinkle In His Eyes

Challenge Question: Will you take 93 seconds to touch someone’s heart?

Look UP & OUT!

Tracy Worley

 

Tracy Worley (2015) Authentic Leadership, Authentic Self

Tracy Worley (2013) Red Shoe Courage

Are You Creating Freedom Today?

Self-Expression Creates Freedom of Authentic Leadership

SelfFreedom Tracy Worley

I have so much fun being authentic of who I am and it lends to freedom of self. This picture is not of self-importance but an opportunity of spontaneity in the moment.

Pamela Dunn-Parish is who I use exclusively for my photo shoots. I found her shooting head-shots for all the members of a local non-profit women’s organization. There was no one waiting so I asked her if we could just do a few fun shoots while waiting.

Here is one of the fun pictures she captured my humor, hot-shoes, and my authentic state of “smile”.

CHALLENGE: What are you doing today to add freedom in your leadership and most importantly creating freedom for your team to create and innovate to the next level of success!

Look UP and OUT!
Tracy Worley

Are You Leading Under Fitbit Rules; Finding The Pulse Of The People?

I love people watching and am keen observer of their actions. Two of my higher level strengths is connecting and relating. These two strengths are so strong and developed that at a networking event I can tell you who belongs to who, who is avoiding who, and who doesn’t belong to who but spending a lot of time together.

FitbitLeadership Tracy Worley

Don’t worry I do not share your secrets. I have discovered and noticed as an increasing technology society we are leading our lives under Fitbit rules. These are just a few ways society is being led by technology.

  • When to take action (beeps when you have been sitting for an hour)
  • Calculating goals for you (calculates what your goals should be)
  • Celebration (lets you know when you have reached your daily goal)
  • Pulse, Sleep (keeps track of your pulse, sleep habits, calories, etc.)
  • Distance (lets you know if you have made the distance goal, redundancy implied)

My question to you as a leader, are you finding the pulse of your people?

People do not know where they are going unless goals and the path are laid out. When goals and the path is not clear; people set their own goals, or end up somewhere else.  “People need responsibility, they resist assuming it, but they cannot get along without it.” ~ John Steinbeck

As a leader of “self” what actions are you not fol
lowing through on? Your actions are being shown in large lights and even in Fitbit rules your actions are shown with a back-light in the dark. There is not hiding your leading actions, so again I ask as a leader of “self” what actions are you not following through on? 

“The world has a habit of making room for the person whose words and actions show that he knows where he is going.” ~ Napleon Hill

Below are five areas of connection and caring actions to bring into the bright lights of your leadership. The pulse of the people is hungry for strong leaders without oppression and modeling success with transparent integrity.

  1. Consistent in Challenging your team: create goals for them and push toward the next level of success
  2. Cheerful Confidence believing in their talents: bring people into their strengths and they will start believing in their success too.
  3. Creative Conversation leads to innovation: bring shifts to conversation to bring back sanity from the insanity of having the same conversation bringing the same results.
  4. Commit to leading yourself and others: invest in adding value by education, growth-opportunities, coaching, mentorship programs, etc. . . .
  5. Communicate Clearly and speak truth: crucial conversation with brings about a quicker shift in success for you, your people and the organization.

Change the pulse of your people to healthy conversation around the water cooler, if you do not give them knowledge, goals, and sustainable actions they will make it up, gossip, or go somewhere else. “All human beings by nature desire to know.” ~ Aristotle

In “celebration hands” I applaud you and celebrate your success!

Look UP & OUT!

Tracy Worley